FTC introduces proposal to make US subscriptions easier to cancel

Regulators plan to put an end to businesses ‘tricking’ customers into paying for services they no longer want

It is one of the ires of the digital age: signing up for a new subscription can be done in a few clicks, but cancelling it later is often difficult and can sometimes feel almost impossible.

Now the US Federal Trade Commission (FTC) is trying to change that for customers in a new proposal that would require companies with customers on recurring payment programs to offer easy online cancellation.