5 months ago
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Company to establish pop-ups before Melbourne and Sydney shows as new tickets go on sale
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Ticketek will establish pop-ups at Taylor Swift’s Australian concert venues to help field thousands of queries related to ticket scams and fraud, days before the superstar is due to perform.
The move comes amid reports some customers had their Ticketek accounts hacked and their tickets listed secondhand and resold. Guardian Australia understands the hackers deployed “credential stuffing”: guessing user passwords using data from other hacks shared on the dark web.
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