UK dementia care agency’s half-hour home visits ‘lasted as little as three minutes’

Staff filed records claiming far more care was given to patient Susan Beswick in Hampshire, evidence suggests

A dementia home care agency spent as little as three and a half minutes on taxpayer-funded care visits and filed records claiming far more care was given, according to evidence seen by the Guardian.

The hasty care was exposed by Susan Beswick’s family, who called it “totally inadequate”. They say they had been told visits to 78-year-old Beswick, who has Alzheimer’s disease, were supposed to last 30 or 45 minutes.