The airline canceled about 8,000 flights when other airlines reported zero to 2% cancellation rates during a major winter storm
The US Department of Transportation will examine thousands of flight cancellations by Southwest Airlines over the holiday weekend, a massive disruption which left thousands of holiday travelers grounded.
In a tweet on Tuesday, Joe Biden said: “Thousands of flights nationwide have been canceled around the holidays. Our administration is working to ensure airlines are held accountable.”
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